Created by John Hawkesworth ("Upstairs Downstairs") and based on a true story, this acclaimed 1976-77 BBC production that played on PBS' "Masterpiece Theatre" stars Gemma Jones as Louisa Trotter, who rises from maid in a fashionable London household to become a hotel owner and confidante to the cream of Edwardian English society. Christopher Cazenove, John Cater, Mary Healey also star. Standard; Soundtrack: English; biographies; photo gallery; more. 31 episodes on 10 discs. 17 hrs.