Elizabeth Ebbie Scrooge (Susan Lucci) is the tyrannical owner of Dobson's department store. She takes her career very seriously and cares little about those around her, firing employees, denying charity and breaking tradition to turn a profit. When Ebbie is visited by the ghosts of Christmas Past, Present and Future, she realizes that she knows the price of everything but the value of nothing. As she gets a glimpse at the bridges she's burned and the love she's lost, Ebbie hopes for a fresh start. Will she get another chance to live a more generous life?