Need to Contact Us?
QUESTIONS ABOUT AN ORDER:
For fastest response, we recommend that any questions regarding orders already placed be phoned in to our Customer Service Department directly between 9 am and 5 pm Eastern US time Monday to Friday, or on Saturdays from 9 am to 5 pm at 1-800-668-4344. Sorry, we cannot accept collect calls. Customers outside of the U.S. call 215-637-4444. If you would prefer an answer by e-mail you may e-mail us at status@moviesunlimited.com. Please include your name and address and approximate time of your order in your e-mail
If you were unable to find a title, actor or director in
our regular search feature but believe your request may be available (our site lists
currently available titles only), send e-mail to:
search@moviesunlimited.com.
If you have a question about an order already placed, or
need to change something on your order,we recommend calling our Customer Service
Line at 1-800-668-4344 for fastest service, or send e-mail to:
status@moviesunlimited.com.
If you have a question about a notice received from us or
need to change something on an order already placed, send e-mail to:
cusserv@moviesunlimited.com.
If you are having problems placing an order, or are experiencing
technical problems with any of the functions of our site, or have other web browser
related questions, send email to:
techsupport@moviesunlimited.com.
For general questions, not covered by any of the email addresses
above, send email to:
movies@moviesunlimited.com.
For information about becoming a Movies Unlimited affiliate, send email to:
partners@moviesunlimited.com.
Our staff is anxious to help in any way we can. Sending messages to addresses other than those above may cause a delay in receiving an answer.
Phone
IN CONTINENTAL US OR CANADA
For CUSTOMER SERVICE questions, call 1-800-668-4344
toll-free between 9 am and 9 pm Eastern US time, Monday
through Friday. On Saturdays, call from 9 am to 5 pm.
Customer Service Department not available on Sundays.
NOTE IF ORDERING BY PHONE: Web specials and pricing can change on a daily basis and may differ from those in our printed catalogs. To take advantage of TODAY's web pricing, please tell our representative that you are ordering directly from our website. Otherwise, pricing may vary from what you see on the web.
ALL FOREIGN CALLS
It is best to call between 9 am and 9 pm Eastern United States time if possible: 1-215-637-4444.
Fax
Reach us via fax at: 1-215-637-2350
NOTE IF ORDERING BY FAX: Web specials and pricing can change on a daily basis and may differ from those in our printed catalogs. To take advantage of TODAY's web pricing, please print out a copy of your order from our website and fax it in with your credit card information to ensure correct pricing. Otherwise, pricing may vary from what you see on the web.
Mailing Address
Movies Unlimited
3015 Darnell Road
Philadelphia, PA 19154
NOTE IF ORDERING BY MAIL: Web specials and pricing can change on a daily basis and may differ from those in our printed catalogs. To take advantage of TODAY's web pricing, please print out a copy of your order from our website and mail it in with your credit card information, check or money order to ensure correct pricing. Otherwise, pricing may vary from what you see on the web.