HOW TO ORDER FROM MOVIES UNLIMITED...
You may order directly from this web site by one of two ways. You can browse our site and click the "buy" button next to any item you wish to purchase. Each item you choose will be added to your "Shopping Cart," which can be viewed at any time during your visit simply by pressing the Shopping Cart button at the top of the site. Or, if you have any of our printed catalogs and know the item number of the title you want, you can click the "Order Using Our Catalog" link at the top of the web site and enter the item number directly onto the Web Order Form. Payment is required before any order is shipped. We accept payment by credit card (Visa, MasterCard, American Express, Discover or JCB) or PayPal to order on line. Credit cards are not charged until your merchandise is ready to be shipped. PayPal payments require full payment for your order in advance. Please follow all instructions on the Web Order Form and make sure all the information you enter is correct.
Call Toll-Free from 9 AM to Midnight Eastern every day 1-800-4-MOVIES (1-800-466-8437) from anywhere in the continental U.S. with your credit card (Visa, MasterCard, American Express, Discover or JCB). From outside the U.S. call 1-215-637-4444.
Fax: Any order can be faxed to us at 215-637-2350. Be sure to include correct billing, shipping and credit card information.
Orders By Mail: Any order can be mailed to us. Our postal address is:
3015 Darnell Road
Philadelphia, PA 19154
Payment can be sent by check, money order or credit card (we accept Visa, MasterCard, American Express, Discover and JCB). DO NOT SEND CASH. All international payments must be in U.S. currency drawn on a U.S. Bank (we suggest international money orders). Be sure to include correct shipping charges with your order (see Shipping Charges for appropriate charges). Personal checks may delay orders for up to two weeks. Returned checks are subject to a $40.00 processing fee.
A Word About Pricing:
All prices shown are valid for web orders only. These prices are not applicable to our mail order or retail divisions, and any special pricing or offers in those divisions are not reciprocal to the web. Any previous offers are invalid. Specials cannot be combined with any other offer.
Pennsylvania State Residents:
Be sure to include the correct 8% Sales Tax (6% state + 2% Philadelphia city tax). Tax rate subject to change according to state or local laws.
Most in-stock orders are shipped within 3 working days. Transit time to your location must then be added based on method of shipment (see shipping charges below). Backordered items may take up to four weeks.
Out of Stock Items:
Items shown on our website do not represent current inventory and we may be out of stock on some items. If we are temporarily out of stock, we will inform you as to availability within three weeks. When an item is permanently out of stock we will credit your Movies Unlimited account or refund your money.
Questions About an Order:
For fastest response, we recommend that any questions regarding orders already placed be phoned in to our Customer Service Department directly between 9 am and 5 pm Eastern US time Monday to Friday, or on Saturdays from 9 am to 5 pm at 1-800-668-4344. Sorry, we cannot accept collect calls. Customers outside of the U.S. call 215-637-4444. If you would prefer an answer by e-mail you may e-mail us at firstname.lastname@example.org. Please include your name and address and approximate time of your order in your e-mail.
When shipment is made to countries other than the U.S., payment may be made by credit card (Visa, MasterCard, American Express, Discover or JCB), or by International Money Order (U.S. Funds only). Canadian customers, be sure your rate of exchange is correct. Please include per item additional postage plus base shipping charge (see below). We cannot guarantee safe delivery on international shipments. Customer is responsible for all tariffs imposed by importing country.ALL TAPES AVAILABLE IN VHS NTSC ONLY. ALL DVDS AVAILABLE IN REGION 1 ENCODING ONLY.
Please add the base charge per order plus additional per item charges as indicated below to cover the costs of postage, insurance and handling. Shipments to Post Office Boxes are sent by U.S. Mail only. Please check the desired method of shipment on the order form. All charges are computed by adding the base charge plus appropriate per item charge based on chosen method of shipment:
- ECONOMY SHIPPING: $4.00 base charge per order plus $1.50 for each item ordered. In-stock items usually received in 5 to 10 business days.*
- STANDARD SHIPPING: $6.00 base charge per order plus $1.50 for each item ordered. In-stock items usually received in 4 to 8 business days.*
- EXPEDITED SHIPPING: $6.00 base charge plus $5.00 for each item ordered. Processing and shipping is expedited and in-stock items are usually received within 2-3 business days. AVAILABLE IN CONTINENTAL U.S. ONLY.*
- CANADIAN POSTAGE: $6.00 base charge per order plus $3.00 for each item ordered. Customer responsible for any duties at point of entry.
- INTERNATIONAL POSTAGE: $6.00 base charge per order plus $5.00 for each item ordered. Customer responsible for any duties at point of entry.
* average delivery time based on order volume and distance from Philadelphia, PA. Business days are Monday through Friday.
Movies Unlimited maintains two discrete mailing lists for our online and off-line customer bases. When a consumer joins either customer base, we add their name to our mailing list to receive our print catalogs, which give additional information about our products.
Movies Unlimited does not share your e-mail address with any outside companies. We use your e-mail address to contact you regarding orders placed and inform you of any special promotions we may be having.
The Movies Unlimited off-line customer mailing list is occasionally made available to very carefully screened companies who offer products and services which may be of interest to our off-line customers. If any customer prefers NOT receiving our mailings, or any off-line customer wishes not to have their information released to outside companies, please send a note with your name and address to:Movies Unlimited
3015 Darnell Road
Philadelphia, PA 19154 Allow 6-8 weeks for your request to be processed.
Video Movie Guarantee:
If you should receive a video that is defective or improperly manufactured, return it to us with a copy of the invoice and an explanation of the defect within 30 days and it will be replaced with an acceptable copy of the same title. Videos are not exchangeable. Movies Unlimited reserves the right to impose a restocking fee on titles returned that are not defective.
Rights on Video Movies:
All programs licensed for home and non-theatrical use only. Broadcast in any form and duplication are prohibited. All prices, taxes and shipping & handling charges subject to change without notice. Not responsible for typographical errors. All offers void where prohibited by law.
Discounts for current AARP members can be found at our special member website www.moviesunlimited.com/AARP. Please note that offers and discounts on the Movies Unlimited/AARP member site are not reciprocal to this site and the offers and discounts made on moviesunlimited.com are not valid on the member site. Offers cannot be combined. You will need to supply your valid AARP membership number to receive any discounts on the members only website.
We reserve the right to limit quantities.
All prices and availability subject to change without notice.