Rubie is a classic grade school bully from a wealthy family. During the holidays, Rubie's father takes her to meet the mall Santa where she pulls out a long list of all the things she wants for Christmas. When the mall Santa tells Rubie that she doesn't know the spirit of Christmas, Rubie accuses him of not being the REAL Santa. On Christmas Eve, Rubie hears a noise in the house, and discovers Santa coming down the chimney. It's not storybook Santa, but the same Santa from the mall. He gives Rubie a holiday assignment. If she doesn't complete the task, he'll make her as ugly on the outside as she is on the inside. Rubie learns it's the inside (not the outside) that's most important in a person.