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Jackie, a troubled young woman struggling with addiction, is released from rehab and given a second chance with a new job and a furnished apartment at Havenhurst. Guilt-ridden over the loss of her 8-year-old daughter, Jackie is quickly drawn into the mysteries of Havenhurst, in particular the disappearance of apartment 1006's previous lost soul, a young woman she befriended in rehab who vanished without a trace. Aided by a hardened New York police detective and a lonely foster child who lives under the sadistic shadow of her caretakers, Jackie must not only battle her inner demons... but the very real ones that live within the walls of Havenhurst.