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This fast-paced sales training video is full of sales skills and customer loyalty ideas. Many salespeople spend the majority of their time seeking new customers, while true sales professionals enjoy steady business from long-term clients. In part one of this power-packed seminar, you'll learn how to advance your customers up the customer loyalty ladder to higher levels of repeat business and more referrals than ever. In part two, you'll gain valuable sales training insights into Needs Analysis Selling. Whether it's asking high quality questions, taking pertinent notes, or communicating for greater understanding, sales training expert Don Hutson illustrates how we can be even more effective in every phase of the sales process. As a value-added bonus, Don covers two additional topics of interest, The Evolution of Selling and Selling Different People Differently. You'll walk away from these motivating sessions with new insights, knowledge, and drive. - HOW TO BOOST CUSTOMER LOYALTY AND GAIN MORE REFERRALS - WHY SELLING VALUE, NOT PRICE IS THE BEST WAY TO WIN - UNDERSTANDING NEEDS ANALYSIS QUESTIONING TECHNIQUES - EXCEEDING CUSTOMER EXPECTATIONS THROUGHOUT THE SALES PROCESS - STAYING MORE MOTIVATED THAN EVER TO REACH YOUR SALES GOALS